How to give feedback on a video cut.

Good feedback is specific, comes from one voice and says why. This page shows the format that gets the next version right the first time, and what to avoid.

Review and feedback2 min readUpdated By the Video.app creative team

One list, one voice

Gather every stakeholder comment first and send a single consolidated list. Two people asking for opposite changes costs a round that nobody planned.

If two opinions conflict, decide before sending. The studio can propose options, but the choice belongs to whoever approves the film.

The format of a note

Each note has three parts: where it happens, what to change and why. The reason lets us fix the problem even when the change you suggested is not the best way to fix it.

PartExampleWhy it helps
Timecode00:14Points to the exact moment
ChangeCut the second sentenceSays what to do
ReasonIt repeats the claim in the headlineLets us choose the best fix

Must-fix and nice-to-have

Mark each note as must-fix or nice-to-have. Must-fix items are errors, wrong facts, wrong names and anything that breaks the brief. Nice-to-have items are taste.

When there is no time for everything, the studio does the must-fix list first and tells you what is left.

Say what works

Name what you want to keep: a voice, a transition, a shot. Without that, a fix to one part can change another part you liked.

Do not describe feelings only. “It feels slow” becomes “the intro runs 12 seconds before the product appears”.

What to avoid

Avoid new ideas late in the process. A new idea after the script is approved is a new project stage, not a note.

Avoid commenting on a rough cut as if it were final: colour, sound mix and final text arrive in later versions.

  • Opposing comments from different people.
  • Notes without a timecode.
  • Changes to the approved script during editing.
  • Judging colour and mix on a rough cut.

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What it needs to achieve, where it will run and when you need it. We reply with the scope, schedule and quote.

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